I have specific questions I need answered before making a purchase. How can I ask them?
This is easy. Simply contact us at anytime and we will be happy to answer any question you may have.
What is your refund policy?
We offer no-questions-asked refunds to all customers within 30 days of your purchase. If you are not satisfied with our product, then simply send us an email and we will refund your purchase right away. If you are not thrilled with the product or are not enjoying the experience, then we have no interest in forcing you to stay an unhappy customer.
We need custom features that are not currently available in FITSTATS. Can you add them for us?
No problem. Our system designers and engineers can quickly tailor existing functionalities or develop additional features to match your needs. Please contact us for further information.
What is the price of FITSTATS?
FITSTATS price structure includes a one-time licensing fee (based on the number of sites/schools/teams) and a yearly fee to cover technical support and assistance, daily backups, etc. To request a quote that is specific to your situation, please click here.
Web Hosting & Server Questions
We want to host FITSTATS on our servers. It is possible?
Yes. FITSTATS can be installed on any server runs that matches the requirements below:
- Windows ? Windows Server 2008, Windows IIS 7
- Unix ? Apache 2.x
- PHP 5.3 or greater
- MySQL 5.0 or greater
Please contact us for more detailed Hardware configuration options.
Can we import data from Powerschool, or another Student Information system?
Do we need to host the software on our own server?
Do we share our database with any other of your customers?
Is FITSTATS compatible with Chromebooks?
Where is our data hosted?
All of our U.S. customer accounts are hosted on our data center located in Orlando, Florida.
What are FITSTATS hardware requirements?